Privacy Policy — The Velvet Skin Centre

1. Information We Collect

• Name, contact number, and preferred appointment date submitted through our online form.
• Optional information you provide during consultations or communication.
• Non-personal data like browser type or device information collected via analytics tools.

2. How We Use Your Information

• To confirm and schedule your appointment.
• To contact you regarding your visit, follow-up, or rescheduling.
• To improve our services and customer experience.
• To send limited service updates or offers (only with your consent).

3. How We Protect Your Data

• All data is transmitted through secure HTTPS connections.
• Stored data is encrypted and access is restricted to authorized staff only.
• We never sell, rent, or share your personal information with third parties for marketing.

4. Data Retention

• Appointment data is retained for up to 24 months for record and service improvement.
• You may request deletion of your data anytime by contacting us.

5. Third-Party Services

• We may use secure third-party tools (like analytics or form processors) that comply with privacy regulations.
• These services are limited to processing information on our behalf.

6. Cookies

• We use minimal cookies only for functional and analytical purposes.
• You can control or delete cookies anytime via your browser settings.

7. Your Rights

• You can request to access, update, or delete your data at any time.
• Contact us at thevelvetskincentrelucknow@gmail.com for any privacy-related queries or data requests.

8. Consent

By filling out our appointment form or contacting us, you consent to our collection and use of your information as described in this policy.

9. Policy Updates

This policy may be updated periodically. The revised date will appear at the top of this page. Continued use of our services implies acceptance of any changes.

10. Contact Information